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I can't shutdown my Request Broker. What do I do?

Take the following actions, if you cannot shutdown your Request Broker:

  1. Login to the machine that contains your Multi-Tier server components installation.
  2. Use a text editor to open the oplrqb.ini file that appears in the /bin sub-directory of the OpenLink installation.
  3. Locate the [Request Broker] section.
  4. Locate the HostNameResolver parameter.
  5. Insure that there are no semicolons in front of HostNameResolver.
  6. Set HostNameResolver=No.
            [Request Broker]
            BinaryDirectory  = c:\openlink\openlink software\uda\multi-tier\v5.0\bin
            CommandLine      = -dv
            Protocols        = tcp
            ;MaxAgents = 0
            ;MaxConnections = 0
            HostNameResolver = No
    
    
  7. Locate the [Security] section.
  8. Place a semicolon in front of ShutdownBy and ShutdownFrom.
            [Security]
            StartupBy     = root, .*
            ;ShutdownBy    = root, .*
            ;ShutdownFrom  = arthur.*, 172.17.250.25, localhost.*,127.0.0.1.
    
    
  9. Save your changes.
  10. Forcibly terminate your Broker will kill or its equivalent.
  11. Restart your Request Broker.
  12. Test normal shutdown.

If the problem persists:

  1. Open your server's oplrqb.ini file.
  2. Locate the [Security] section.
  3. Remove the semicolons from ShutdownBy and ShutdownFrom.
  4. Pass *, 127.0.0.1, and the other following values to ShutdownBy and ShutdownFrom.
       [Security]
       StartupBy     =*,  .*, root
       ShutdownBy    = *, .*, root
       ShutdownFrom  = *, *.*, arthur.*, 172.17.250.25, localhost, localhost.*,127.0.0.1
    
  5. Save your changes.
  6. Restart your Request Broker.
  7. Test.