Most intermittent shutdowns share a common origin. Users have
copied a single license to one or more machines on a network. Users
can not do this. Instead, users must obtain individual licenses for
each Multi-Tier server component installation. If the problem
persists, apply standard stability troubleshooting guidelines.
- Patch databases and operating systems, as appropriate.
- Contact database and o/s vendors to see if patches are
associated with problems.
- Insure Unix kernel tuning parameters match parameters specified
by database and o/s documentation.
- Insure your machine has adequate memory and processor
- Insure PortHigh is set in the [Protocol TCP] section of the
Multi-Tier Session Rules Book. This is the oplrqb.ini file that
resides in the /bin sub-directory of the server components
- Multi-Tier users perform the following test:
- login to the machine that contains the OpenLink server
- Run oplshut -s on the command-line.
- Compare the output to the Windows Task Manager or Unix ps
- Upgrade server components if oplshut shows fewer processes when
compared to the Task Manager or ps.
- Multi-Tier users experiment with database agent reuse. Users
should comparison test the following values:
- ifsame process, upto 5
- ifsame application, upto 5
- ifsame database, upto 5