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What Resources Can I Use To Solve Support Cases?

OpenLink consultants have a wide array of resources at their disposal. Resources include:

  1. OPIE Knowledge-base & Wiki
  2. OPIE Case Search Page
  3. OpenLink Viewlet Library
  4. UDA Product Documentation
  5. OpenLink Internal Newsgroups
  6. Google Web & Group Search
  7. Database Vendor Sites & User Groups
Support staff should exhaust these resources before approaching senior support or management for assistance.